RemindMate Terms of Service

Please read these Terms of Use Agreement ("Agreement", "Terms") carefully before downloading or using the RemindMateapp ("App", "Service"). By downloading, creating an account, or using the App, you declare that you have read, understood, and accepted these Terms and our Privacy Policy. If you do not accept, do not use the Service.

1. Parties and Subject of the Agreement

This Agreement is entered into electronically between RemindMate("we", "us", "our") and the natural person who downloads/uses the App ("User", "you") and governs the terms of use of the Service and the rights and obligations of the parties.

2. Scope of the Service

RemindMate is a mobile reminder app for iOS and Android that lets you create and manage personal reminders (medication, finance, shopping, daily tasks), receive scheduled and local notifications, sync data across devices via cloud backup, and — through Family Watch (Caregiver Mode) — link with a family member so authorized caregivers can remotely view medication schedules and receive alerts for missed doses.

The Service is available in Turkish and English with light/dark themes and offline support. RemindMate is not a medical device, healthcare provider, or clinical decision support tool (see §10–11).

3. Eligibility and Account Creation

• You must be at least 13 years old (or the minimum age in your country) and have legal capacity to enter a binding agreement. If under 18, you must use the Service with parent/guardian consent.
• You must provide accurate, current, and complete information during registration.
• Account type: Registration is via email and password (Supabase Auth).
• You may open only one account per person; creating accounts with false identity or on behalf of others without authorization is prohibited.

4. Account Security and Responsibility

• You are responsible for keeping your password confidential and for all activity under your account.
• If you suspect unauthorized access, notify us immediately at support.thedynamicstudios@gmail.com.
• You may reset your password via the in-app "Forgot Password" flow.
• You may permanently delete your account at any time via Settings → Account → Delete Account; this action is irreversible and triggers deletion of data linked to your account (see Privacy Policy §7).
• RemindMate cannot be held liable for damage arising from sharing your password, failing to secure your device, or transferring your account to third parties.

5. Beta Status and Service Availability

RemindMate may be offered in beta or pre-release form. Features, limits, and availability may change without prior notice. We may modify, suspend, or discontinue any part of the Service as the product evolves. There is currently no paid subscription tier; if premium features are introduced in the future, separate terms and store billing rules will apply and will be communicated in-app before purchase.

6. Acceptable Use

When using the Service, you agree not to:

• Use the Service unlawfully, for fraud, or in a way that infringes third-party rights
• Attempt to bypass or break security controls, API limits, or access restrictions
• Reverse engineer (decompile/disassemble), attempt to access source code, or circumvent obfuscation — except where legally required
• Overload our servers or APIs with automated tools (bots, scrapers) or attempt denial of service (DoS)
• Upload malware or attempt unauthorized access to other users' reminders or Family Watch data
• Share, rent, or resell account credentials or access
• Use Family Watch to monitor persons without their informed consent where required by law

Violation may result in suspension or termination of your account without prior notice (see §15).

7. User Content and Family Watch Sharing

• You retain ownership of reminder data, notes, and content you enter ("User Content").
• You grant us a non-exclusive, worldwide, royalty-free license to use User Content to provide the Service (hosting, processing, synchronization with authorized Family Watch participants included). This license applies only to operating the Service; we do not use your content for advertising or third-party marketing.
• You are responsiblefor whom you invite or link via Family Watch. Linked caregivers can view medication schedules and missed-dose status within the app's permission model. RemindMate is not liable for actions of linked users (incorrect data entry, deletion, etc.).
• You are responsible for the accuracy of reminder times, medication names, and schedules you enter.

8. Intellectual Property Rights

The RemindMate name, logo, brand elements, user interface design, source code, and software belong to us or our licensors and are protected by intellectual property law. These Terms grant you only a limited, non-exclusive, non-transferable license for personal, non-commercial use.

9. Third-Party Services

The Service integrates with third-party services including Supabase, Firebase (Google), OneSignal, Apple, and Google. Use of these services may be subject to their own terms. We are not responsible for interruptions, data loss, or service disruptions caused by these providers, to the extent beyond our reasonable control.

10. Not Medical or Healthcare Advice

RemindMate is an organization and reminder tool only. Reminders, schedules, and notifications in the app do not constitute medical advice, diagnosis, treatment, or a substitute for professional healthcare. You must consult qualified healthcare professionals for medical decisions. RemindMate is not liable for any health issues, missed medication, adverse drug interactions, or harm arising from reliance on app reminders or Family Watch alerts.

11. Family Watch Disclaimer

Family Watch is designed to help caregivers stay informed about a linked person's medication schedule. It does not guarantee real-time accuracy, delivery of alerts, or that a dose was actually taken. Caregivers remain responsible for appropriate follow-up with the monitored person and healthcare providers. Linking requires consent from involved parties where applicable law requires it.

12. Notifications

The Service may send local and remote notifications (via OneSignal) for reminders and caregiver alerts. You may disable notifications in device settings; core reminder functions may be limited. We are not liable for notifications not delivered or delivered late due to network, operating system, battery optimization, or third-party infrastructure.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NO EXPRESS OR IMPLIED WARRANTIES ARE GIVEN, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted or error-free operation, that reminders will always fire on time, that data will not be lost, or that Family Watch alerts will always be delivered.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• RemindMate shall not be liable for indirect, incidental, special, punitive, or consequential damages; loss of profits, data, reputation, or business interruption.
• Our total liability for any claim relating to the Service shall not exceed the Turkish Lira equivalent of USD 50.

Some jurisdictions do not allow certain liability limitations; in such cases our liability is limited to the narrowest scope permitted by law. This section does not exclude liability for intent or gross negligence.

15. Indemnification

You agree to indemnify and hold harmless RemindMate from claims arising from violation of these Terms, misuse of the Service, infringement of third-party rights, or any activity through your account.

16. Account Suspension and Termination

• By you: Stop using the Service and delete your account via Settings → Account → Delete Account.
• By us: We may suspend or terminate your account for violation of these Terms, suspected abuse, legal requirement, or unsustainability of the Service.
• Upon termination, provisions that by nature should survive (disclaimers, limitation of liability, indemnification, dispute resolution) remain in effect.

17. Force Majeure

RemindMate shall not be liable for delays or failures due to events beyond reasonable control, including natural disasters, cyberattacks, power/internet failures, or interruptions by third-party providers (Apple, Google, Supabase, Firebase, OneSignal).

18. Changes to Terms

We may update these Terms from time to time. Updates are published at https://www.thedynamicstudios.com/en/apps/remindmate/termswith an updated "Last Updated" date. Continued use after changes means you accept the updated Terms.

19. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Republic of Türkiye. For consumer transactions, Consumer Arbitration Committees and Consumer Courts at the consumer's place of residence have jurisdiction; in all other cases, Republic of Türkiye, courts of Istanbul have exclusive jurisdiction.

For consumers resident in the EEA/UK, mandatory consumer protection provisions remain reserved. EU ODR platform: https://ec.europa.eu/consumers/odr

20. Apple and Google Specific Provisions

• If you obtained the App through the Apple App Store, Apple's standard EULA also applies: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
• Apple and Google are not parties to this Agreement and bear no warranty or support obligation for the Service.

21. Contact

RemindMate
Email: support.thedynamicstudios@gmail.com
Website: https://www.thedynamicstudios.com/en/apps/remindmate
Privacy Policy: Privacy Policy (https://www.thedynamicstudios.com/en/apps/remindmate/privacy)